FAQ
For anything not covered here, email us at info@sunsetboutique.co Monday through Saturday, 9am–6pm. We respond within one business day.
Shipping
How long does shipping take?
Orders arrive within 7–10 business days. We ship within the US only.
Is shipping really free?
Yes. Shipping is free on all orders, with no minimum.
When will I get a tracking number?
Within 1–3 business days of placing your order. If you haven't received tracking after 3 business days, email us.
Where do you ship from?
We ship from Miami, Florida.
Do you ship internationally?
Not at this time. We only ship to addresses within the United States.
Returns & Exchanges
What's your return policy?
14 days from delivery for a full refund (a $6.95 return shipping fee is deducted), or 30 days for an exchange or store credit (no fee).
Items must be unworn, unwashed, and in original condition with tags attached.
How do I start a return?
Email info@sunsetboutique.co with your order number and the reason for return. We'll send return instructions within one business day. After we approve, you have 7 days to ship the items back.
When will I get my refund?
Once we receive and inspect the returned items, refunds are processed within 3–5 business days back to your original payment method.
Can I exchange for a different size?
Yes — exchanges are free (no $6.95 fee) within 30 days. Email us with your order number and the size you want.
Sizing & Product
What sizes do you carry?
XS through L. The size charts on each product page give exact bust, waist, hip, and underbust measurements — these are more reliable than US dress sizes for fit.
What if I'm between sizes?
For tops and bottoms: size down for a more compressive fit, true-to-size for most. For onesies and bodysuits: size up if between sizes for comfort, especially through the torso.
What's the fabric?
92% nylon, 8% spandex. Buttery-soft, four-way stretch, moisture-wicking, opaque through full range of motion.
How do I wash it?
Cold wash with like colors. Lay flat to dry. Do not bleach, tumble dry, or use fabric softener (softeners coat the fibers and dull both the texture and the stretch).
Are the cream pieces see-through?
Cream is less opaque than black under bright lighting — this is true of essentially all cream activewear. We recommend a nude seamless liner and a personal opacity check before workouts. The double-layer waistband and ribbed texture help, but black is the safer bet for high-visibility settings.
Orders & Payment
Will I get an order confirmation?
Yes — sent to the email on your order. If you don't receive one within 24 hours, check spam, then email us.
What payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, and PayPal.
Is checkout secure?
Yes. Checkout is processed through Shopify's PCI-compliant payment system, with SSL encryption end-to-end. We never see or store your full card details.
Do you sell my email or personal information?
No. We use your email only for order updates and (if you opt in) our newsletter. You can unsubscribe at any time from any newsletter email. Full details are in our Privacy Policy.
How do I contact you?
Email info@sunsetboutique.co — Monday through Saturday, 9am–6pm. We respond within one business day.